Local Government
Service standards
A Service Standard helps teams to create and run great public services. But not just public services; these 14 really helpful points, developed by GOV.UK, can be used for any web design and development project.
Communication and Marketing
Product excellence principles
You may find these tips useful if you are designing, developing or building something and want to know what excellent looks like. Focused utility Simple design Crafted execution Original author / source: Unknown
Project Management
Differences between Scrum and Kanban
Scrum and Kanban are project management frameworks that promote Agile ideas and principles. In simple terms, they help provide a structured way for teams to work together, learn, improve and complete their tasks. Scrum is generally focused on 2-week sprints with the products packaged up for release at the end Read more…
Project Management
7 tips to help ensure your digital project is a success
Digital projects, or any project, are hard enough. Transformation is sometimes harder. These 7 tips might help you. Simplify Make everything you do simpler; go back to basics and focus on the core requirements. Standardise Do not reinvent the wheel; find one solution to a common set of problems and Read more…
Project Management
Five key user interview questions to ask
For any project to succeed you need to have a good understanding of your users – whoever they might be. Ask these simple 5 questions to help ensure you cover the main topics: Who they are (profile) What they do, when and where (context) Why they do it (needs, goals, Read more…
Project Management
Business Case for change PASS framework
Use these headlines as a template for helping to make business change happen. Problem (Context, Issues and Opportunities) Analysis (Where are we now and where do we want to be) Solution (Options available and recommendations) Successful outcome (Measure and impact)
Project Management
Digital service design and stages
If you’re looking for a quick overview of the major stages in service design and development then you might find these resources useful. Original author / source: Unknown UX activities in the Product and Service Design Lifecycle Original author / source: NN Group
Project Management
12 Agile Principles
The 12 Agile Principles are a set of guiding concepts that support project teams in implementing agile projects. Use these concepts to implement agile methodologies in your projects. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. Welcome changing requirements, even late in Read more…
Project Management
Free Agile project management templates and resources
There are different agile methods you can use, but the core principles are: focus on user needs deliver iteratively keep improving how your team works fail fast and learn quickly keep planning General project management templates Agile in the UK Government’s Service Manual These guides show what we currently believe Read more…
Project Management
Value proposition canvas videos
If you’re looking for a quick video explaining how a value proposition canvas works then you might find this resources useful. Strategyzer’s Value Proposition Canvas video