Local Government
Service standards
A Service Standard helps teams to create and run great public services. But not just public services; these 14 really helpful points, developed by GOV.UK, can be used for any web design and development project.
A Service Standard helps teams to create and run great public services. But not just public services; these 14 really helpful points, developed by GOV.UK, can be used for any web design and development project.
If you’re looking for digital service standard examples, particularly UK Government, then you might find the following information useful. GOV.UK Digital Service Standard The Digital Service Standard is a set of 18 criteria to help government create and run good digital services. 1. Understand user needs Understand user needs. Research Read more…
15 points developed by the Local GOV Digital Team to help make their digital services outstanding. Understand user needs. Research to develop deep knowledge of who the service users are and what that means for the design of the service. Ensure a suitably skilled, sustainable multidisciplinary team, led by a Read more…